Last updated: 15 May 2024
Replacer LTD ("Company", "we", "our", "us"), a company operating the website https://www.replacer.com, is committed to protecting the personal data and safeguarding the privacy of our website visitors and contact persons for our customers, suppliers, and other business partners. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please refer to the contact us section below.
Personal data refers to any information likely to identify you directly (e.g., your name) or indirectly (e.g., your IP address) ("Personal Data").
This privacy policy ("Privacy Policy") explains how we process your Personal Data when you ("you") browse the replacer.com website ("Replacer Website") and use our services ("Services"). We therefore invite you to read the Privacy Policy carefully.
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, when you participate in activities on our website, or otherwise when you contact us.
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your personal information depends on the personal information concerned and the specific context in which we collect it. We may process your personal information because:
We only share and disclose your information in the following situations:
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
Your Personal Data is processed by Replacer LTD’s competent internal departments including our sales and marketing team.
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Your Personal Data that we process is exclusively hosted within the European Union.
Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us and our affiliates, third-party partners, and service providers outside the UK and the EEA. In such cases, we will ensure that the transferred information is protected to a standard equivalent to that provided within the UK and EEA.
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
We design, build, and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics may be transferred outside the EEA for processing.
Where data processing happens in the US, suppliers need to meet the certification standards set out in the UK-US data bridge agreement. This facilitates flows of personal data to certified US companies that have opted in to the EU-US Data Privacy Framework.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorized access or disclosure of your data - for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your rights under General Data Protection Regulation GDPR ("GDPR") and UK Data Protection Act:
You are entitled to be informed about what personal data Replacer processes about you, for what purposes, and who are the recipients of your personal data.
You have a right for any of your incomplete, inaccurate, or out-of-date personal data to be rectified.
You are entitled to the erasure of certain personal data that we have collected and processed about you.
In given cases such as when we process inaccurate personal data about you, or you deem the processing as no longer necessary, you may ask for a restriction of the processing.
You have a right to receive personal data you provide us with in a structured, commonly used, and machine-readable format and to have it transmitted to another controller where technically feasible.
You are entitled to object, on grounds relating to your particular situation, at any time to the processing of personal data that concerns you and is carried out in the public interest or for the purposes of legitimate interests pursued by Replacer, including profiling.
If your data is processed based on your consent, you are entitled to withdraw such consent at any time. Kindly note that the withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.
You are entitled to opt out from data processing, whenever Replacer processes your data based on legitimate interest. You can exercise this right in accordance with the opt-out rules described in each marketing e-mail or other form of communication via the unsubscribe option in the footer of every e-mail, via changing the settings of your user account or by directly contacting Replacer.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision: (a) is necessary for entering into, or performance of, a contract between you and Replacer (b) is authorized by law and the law lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or (c) is based on your explicit consent. Replacer does not make decisions based solely on automated processing that would have significant effects for Replacer user. For completeness, Replacer uses cookies and similar technologies the use of which may amount to profiling. For information on how to withdraw your consent for the use of cookies or disable cookies, please read our Cookie Policy.
If you wish to file a complaint in regard to the processing of your personal data by Replacer, you may contact ed@replacer.com who will undertake to resolve the issue. You also have the right to lodge a complaint with our supervisory authority seated in Netherlands Autoriteit Persoonsgegevens (https://autoriteitpersoonsgegevens.nl/nl), or with the supervisory authority of the particular affiliate (for contact details please see: https://edpb.europa.eu/about-edpb/board/members_en).
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you by posting the new privacy policy on our website. You can find out when it was last updated by referring to the "Last updated" mention at the top of the Privacy Policy.
We encourage you to review this privacy policy periodically to stay informed about our collection, processing, and sharing of your personal data.
If you have any questions or comments about this policy, you may contact us by email at ed@replacer.com or by post to:
Replacer LTD
45 Queen Street,
Deal,
England,
CT14 6EY